Get back my domain name
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I was out of country when I get back find out the domain name is not working
The blog I need help with is: (visible only to logged in users)
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Expired means over, dead, done and finished. https://en.support.wordpress.com/domains/domain-expiration/ We focus on not allowing domains to expire so others can purchase them when they are auctioned off and that’s why we have an auto renew feature. https://en.support.wordpress.com/manage-purchases/#auto-renew
Staff need details to recover the domain.
1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the refund request and upgrade cancellation, or the domain expiration take place?I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
Your domain was automatically renewed on 25 January, and then the payment was disputed on 4 February. If you dispute a payment with your bank, the upgrade is removed from your account and your site is locked.
It looks like your bank has already closed this dispute, so you will need to go to the checkout page and pay the $20 chargeback fee. Once you’ve done that, let me know and I can help you reactivate your domain.
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