Get blank page and 'W' plus wonky

musea · Member · Nov 17, 2015 at 10:52 pm
Copy link

Add topic to favorites
Get blank page and ‘W’ on many pages. Site only works with old system and that old posting system doesn’t add media anymore only text. Can’t access my uploaded pix.
Tried cache, and cookies. Can’t update browser because machine is too old. Safari / Mac 10.5.8 Anything else?
Been posting on the website for years. Hate to loose it. Thanks all.

The blog I need help with is: (visible only to logged in users)
supernovia · Staff · Nov 18, 2015 at 1:02 am
Copy link
Hi, can you upload a screenshot of what you’re seeing? You could put it in the media library or use Cloudup.com .
musea · Member · Nov 18, 2015 at 2:07 am
Copy link
Well thanks, that helps some. I can access my media library now through the dashboard and I couldn’t before. There must be a way to add it to posts. I’ll try some things.
I tried to copy the url for the image and then paste it in the post. The url shows up and takes me to the picture when I click on it, but it doesn’t show up in the posting. Almost there.
I’ve also tried e-mailing posts with pix already in them, and that works.
supernovia · Staff · Nov 18, 2015 at 5:40 pm
Copy link
Did you happen to get a screenshot of the issue?
musea · Member · Nov 19, 2015 at 1:01 am
Copy link
Picture 1

This is a picture of the “w’ logo on a blank page
musea · Member · Nov 19, 2015 at 1:04 am
Copy link
I don’t know how to paste a screenshot.
musea · Member · Nov 19, 2015 at 1:10 am
Copy link
/Users/tomhendricks/Desktop/Picture 1.png
supernovia · Staff · Nov 19, 2015 at 11:35 pm
Copy link
@musea can you upload the screenshot to your media library, or upload to cloudup.com and paste a link here?
musea · Member · Nov 20, 2015 at 3:48 am
Copy link
I took the screen shot. Put it in my media library. This is the url

https://musea.wordpress.com/wp-admin/upload.php?item=6208

Wondering this, how does a screenshot of an faint “W” (wordpress) logo on an empty page help? Thanks.
supernovia · Staff · Nov 22, 2015 at 6:16 am
Copy link
Thank you @musea, what browser are you using? And what version? We’ll do some testing to see if we can duplicate what you see.
supernovia · Staff · Nov 22, 2015 at 6:17 am
Copy link
Also, that’s just a loading screen of sorts, so we just need to figure out why it did not finish loading.
musea · Member · Nov 22, 2015 at 5:49 pm
Copy link
Right, now I see.

Safari browser version 5.0.6
on a mac 10.5.8
supernovia · Staff · Nov 23, 2015 at 8:18 pm
Copy link
Thanks @Musea, are you able to use a different, current browser like Chrome or Firefox if you can’t update Safari?
musea · Member · Nov 24, 2015 at 12:25 am
Copy link
No. I haven’t found one for my old computer
supernovia · Staff · Nov 24, 2015 at 9:35 pm
Copy link
Can you try Firefox or Chrome?
musea · Member · Nov 25, 2015 at 4:07 am
Copy link
Chrome requirements OS X 10.9 or above – don’t have

Firefox requirements:
For Mac users, Firefox requires OS X 10.6 or 10.7 to run – don’t have.
supernovia · Staff · Nov 30, 2015 at 10:11 pm
Copy link
Very old browsers are often vulnerable and buggy with newer technology. Old operating systems can be too. I would go ahead and get the most recent version you can of any of the browsers listed here:
http://browsehappy.com/
musea · Member · Dec 1, 2015 at 1:01 am
Copy link
Those browsers all have requirements greater than my Mac OS X, version 10.5.8
supernovia · Staff · Dec 1, 2015 at 7:58 pm
Copy link
Sorry to hear that. I’m glad the wp-admin area works for you.

You might also consider looking into using a Linux-based virtual machine. It’s a bit techy to get started, and obviously we wouldn’t be able to help you with operating systems here, but it’s free and there are versions that work well on old hardware while supporting current web standards. Good luck!
musea · Member · Dec 1, 2015 at 9:02 pm
Copy link
Thanks Velda for your advice.

No items found.