Get into site
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I haven’t logged into my site in a long time and can’t seem to get to it. I need to find out when my account is up for renewal because I intend to close the site and hosting. I don’t know if it’s on automatic renewal and when
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
@406lisa Hi there, what is the address of your website? Once we know that we can better assist you.
Hi @magnusholmes Thanks for helping out here. 406lisa has already posted using that form (the topic tag “wpcomhelp” indicates this), so there’s no need to send her back there again.
All owners of free WordPress.com websites who post through that form are published here in the public forums. Hope that helps too. You might find these support guides useful as well:
https://wordpress.com/support/wordpress-com-volunteers/
https://wordpress.com/forums/topic/best-practices-community-standards/ -
Hi @406lisa, just hoping to hear back so we can help before renewal. If you’ll send us the site address, we can look it up and sort out what steps to take next.
Also: Thank you @justjennifer, and welcome @magnusholmes!
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Thanks for that!
It looks like your website is being hosted at GoDaddy and you would need to contact them in order to cancel your hosting account. We don’t have access to their account or billing information, so we can’t advise when the hosting would be up for renewal, but they should be able to assist you.
I hope that helps!
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