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  dmep · Member · Mar 21, 2021 at 7:01 pm

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  Hi, our free website was set up by a temporary worker who has now moved on. Unfortunately we’re not able to get access to the site. Happy to convert to a paid site if necessary. Any ideas of the best way to sort this? Best regards, Martin

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  staff-mckluskey · Staff · Mar 22, 2021 at 11:53 am

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  Hi Martin,

  What is the address of the site you’re trying to access? To recover access to a WordPress.com site, please check out this page and fill out the Account Recovery form:

  https://wordpress.com/support/account-recovery/.