Get my domain back
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my domain expired and is now in the redemption period. It does not appear in the “Purchases” section of my account. Can I retrieve this domain? If so, how?
The blog I need help with is: (visible only to logged in users)
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During the redemption period, domain recovery requires direct assistance from our support team rather than a forum post. Since this involves your specific account and purchase details, the best way to get help is to contact support staff directly via email.
Have you tried submitting an email request so far?
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I haven’t been able to find an email address for the support team – the pages I viewed said to raise a request here since I do not have a paid plan. Could you let me know the email address?
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I’m not sure what the expected turn around time is, I emailed help@wordpress.com 3 days ago, but so far there has been no reply (nothing in spam either)
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Great! The redemption request is now processing, and we’ll follow up with you when it’s back in your account.
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