get my refund

  • Unknown's avatar
    snakeandbirdstudio · Member ·

    get my refund. I can’t get connected to a human agent since i cancelled today. I need to ask a question that is not answered by AI. I literally cancelled hours ago. what do i do to talk to an actual person?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • marutim · Staff ·

    Hi there,

    Thank you for contacting WordPress.com! I am happy to help you with your questions.

    The plan cancellation with refund can be processed within the first 14-day period, and the domain name cancellation with refund is possible within the first 96-hours. Hence, please take action at your earliest convenience.

    You can read more about the refund policy here: https://wordpress.com/support/refunds/#refund-periods

    If you have any further questions regarding the billing/refund, please feel free to reach out to us at help@wordpress.com


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