Get my refund finally

• 

  katsmanonline · Member · Aug 27, 2020 at 11:48 am

  • Copy link
  • Add topic to favorites

  Hello, where is my refund? Can’t even reach support properly

• 

  staff-doublebassd · Staff · Aug 27, 2020 at 4:27 pm

  • Copy link

  Hi there,

  We processed the refund back to you on 8/7 – we released the funds back to your bank and they are no longer with us. I would contact your bank if you have yet to receive a refund. Sometimes, they are able to see pending transactions that you do not see on your end. Also, depending on your bank and the country in which you reside, the refund could take longer. Please reach out to them and let us know what you find out.

  Thanks,