Getting 404 Error when I try to access published WordPress Pages

  • Unknown's avatar
    edjent1976 · Member ·

    I use GoDaddy to host my website – Site files are managed there via the Plesk admin. I installed the WordPress application via the Plesk Admin and it caused the site to be ‘overwritten’. I logged into WordPress directly and saw that there are 3 Published pages listed, but I get an error when I try to access them. I tried to draft new pages, but I get a ‘wp-admin’ error. When I try to activate/customize a WordPress template I also get an error. Please help.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    We can’t help as your site isn’t running on the wordpress.com platform. You must contact GoDaddy support to solve this problem.

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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