GETTING A REFUND AND CLOSING MY ACCOUNT

  • Unknown's avatar
    chiwatcher · Member ·

    HOW CAN I GET A REFUND AND CLOSE MY ACCOUNT–ONLY JUST OPENED

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Once you received your refund, you can permanently close your account by logging in and going to the following link:

    https://wordpress.com/me/account/close

    For more information on closing your account, please visit our support page:

    Close Your Account

    Let me know if you have any questions.

    Thanks!

  • Unknown's avatar
    chiwatcher · Member ·

    26 02 2021

    Hi again Mr Dibbles

    This is just to let you know all the detail I have about the account I set up two days ago:
    My name: Desmond Evans (UK) My email address: (email visible only to moderators and staff)
    My Domain Name: chiwatcher.com My WordPress name: chiwatcher.wordpress.com Please note: before deciding to request a refund, I did alter the blog name to: CHI CHAT. Please let me know if there is any more details you may need. Many thanks Des Evans

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching back out.

    My name: Desmond Evans (UK) My email address: (email visible only to moderators and staff)

    The account closure of a separate account, isn’t something we can assist with from an another account.

    If you have made an account using that email address, please send a password reset here: https://wordpress.com/wp-login.php?action=lostpassword to access the account.

    Please then follow these steps to close the account. https://en.support.wordpress.com/close-account/

    My Domain Name: chiwatcher.com

    This domain is not registered with WordPress.com.

    note: before deciding to request a refund

    Just to check – have you made a purchase with WordPress.com?

    Many thanks in advance.

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