Getting a refund from WordPress

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  melanita · Member · Feb 17, 2014 at 3:57 pm

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  I don’t have a “billing history” listed in my account, however, Worpress just charged me the annual $99 last week for another year of hosting (which I don’t use). How do I get a refund and how do I close this account?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 17, 2014 at 4:03 pm

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  I don’t have a “billing history” listed in my account

  How many username accounts do you have?
  Have your ever changed usernames?

  I’ll tag this thread for Staff help. Please subscribe to the thread so you are notified when they respond.

  To disable autorenew, provided you are logged in under the same username account that purchased the upgrades go to > Store > My Upgrades and click the “disable auto-renew” link.

  Also provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.

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  jackiedana · Member · Feb 20, 2014 at 10:09 pm

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  I’d like to take care of this for you, but I’m not seeing any upgrades for the username melanita nor for the blog melaniemcleanphoto.wordpress.com. Could you have another site under a different WordPress.com username?