Getting Access to Woocommerce Details

  • Unknown's avatar
    dileshpeiris · Member ·

    Hi
    We have a business account with woo commerce. The person dealing with the account has left and we would like to gain access to the account. Can you please help

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since it sounds like you need help with a WooCommerce account, I recommend reaching out to their support team for help as they’re the ones who can help you.

    Since you don’t have access to the account in question to submit a support ticket, please reach out via this page:

    https://woocommerce.com/contact-us/

    If you click the “I have a question about a specific extension or theme I’d like to purchase.” section, there’s another link for “Can’t find an answer? Contact us!”. Clicking that link will bring up a contact form that you can fill out to reach out to WooCommerce support.

    Thanks!

  • Unknown's avatar
    dileshp7 · Member ·

    Thank you very much for the reply.

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