Getting an account back after email change

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  espenskolsen · Member · Apr 16, 2021 at 12:44 pm

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  Hi!

  I have an old account connected to my old school email. I do not have access to that email anymore. Is there any chance at all of getting a hold of my old account?

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  ictonyx90 · Member · Apr 16, 2021 at 12:54 pm

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  Hi there,

  You will need to somehow prove the ownership of this account. You can find more about what is accepted at this link: https://wordpress.com/support/account-recovery/#account-recovery-form

  The account recovery form can be found here: https://wordpress.com/wp-login.php?action=recovery

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  espenskolsen · Member · Apr 16, 2021 at 1:02 pm

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  I do have some forwarded emails from the old account, but none of those include any of the proofs in that list. The nearest is my personal akismet api-key.

  The account is about 10-12 years old, and there has been no activity in about 8-9 years.

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  deancroyal · Staff · Apr 19, 2021 at 4:13 pm

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  Hi there – What is the URL of a site on that account?

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  espenskolsen · Member · Apr 19, 2021 at 4:23 pm

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  https://husfar.wordpress.com/

  The username is aine***** and the email is *******@stud.ntnu.no

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  staff-blorbo · Staff · Apr 19, 2021 at 6:13 pm

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  Please send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.