Getting an Error message

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  lrwash · Member · Feb 20, 2022 at 1:41 am

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  I updated the plugins on my admin page and now I’m getting this error. Please see below.

  There has been a critical error on this website.

  Learn more about troubleshooting WordPress.

  I am also not able to log in to the wordpress or access my website. Please help

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  emilijamu · Member · Feb 20, 2022 at 9:34 am

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  Hey there!

  What’s the URL of your site where you’re seeing this error?

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  lakeshameticulous · Member · Feb 20, 2022 at 10:09 am

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  It’s http://www.designbylakesha.com

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  emilijamu · Member · Feb 20, 2022 at 10:40 am

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  Hey there!

  Thank you for providing the URL of your site. It does appear your site is hosted at GoDaddy, please reach out to the support team at GoDaddy for additional help with this and getting the site back online.

  We can only help with sites hosted on WordPress.com servers on this forum.

  You can read more about the differences between WordPress.org software and WordPress.com here: https://wordpress.com/support/com-vs-org/

  Hope this helps!

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  lakeshameticulous · Member · Feb 20, 2022 at 11:01 am

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  Thank you, it helped a lot. However, it issue has been corrected but I’m still getting the message. Does it take time to get back up?

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  emilijamu · Member · Feb 20, 2022 at 11:07 am

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  You’re welcome!

  It appears the issue is still happening for me too, so it doesn’t look like it was resolved. Most of the time resolving the critical error should get the site back online right away.

  As we don’t have any access from our end on this, GoDaddy support would be the best to help with this.

  Cheers!