Getting charged annually $99 and not showing I am premium

• 

  dittekeederveengorman · Member · Jun 25, 2025 at 12:44 am

  • Copy link
  • Add topic to favorites

  I am getting charged $99 a year so I’m supposed to be premium but my account shows that I’m a free account and don’t have any access to customer service. I find this super messed up. I’ve talked to a robot now for 30 minutes and I can’t connect to customer service for anybody to help me out.

  The blog I need help with is: (visible only to logged in users)

• 

  kaichicha · Member · Jun 25, 2025 at 2:47 am

  • Copy link

  Hi @dittekeederveengorman,

  I’ve sent an email to your registered email on file to address your concern regarding your Premium plan. Since this involves account-specific information, it’s best to handle it through a private channel.

  Please refer to the email with Reference #9926752, and feel free to reply directly to it if you have any questions or concerns.

  Thank you!