Getting e-mails on a wrong e-mail address
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I am receiving e-mails about blogs that I follow on an old e-mail address, while in the settings only my new e-mail address is visible.
Where could be that old address; where can I change that?The blog I need help with is: (visible only to logged in users)
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I am receiving e-mails about blogs that I follow on an old e-mail address, while in the settings only my new e-mail address is visible.
Where could be that old address; where can I change that? -
You can update your email address in your Account Settings, or in your Personal Settings under Users → Personal Settings in your dashboard.
See http://en.support.wordpress.com/email-address/#issues-changing-your-email-address -
Thank you for your quick reply. I checked both and both show my new e-mail address. But even then I am receiving mails about blogs I follow on the old address …
So, there must be a third place, that keeps the old address. -
I’m sorry I can’t help with that. Is there an “unsubscribe” link on the bottom of the emails you get?
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Thanks again. On the bottom of the e-mail I find a button to unsubscribe and a button for managing subscriptions. If I follow that button I go to a page that says: “This is the management page for following blogs. You will receive an email at [myo ld e-mail address] whenever a new post is made on these sites. Unfollow a blog to stop receiving emails from that blog. Go to Settings to stop receiving all emails from WordPress.com.” Nothing about changing the e-mail address mentioned.
Perhaps somebody else who knows how to manage? -
I tagged this thread for Staff to assist you with this. Please subscribe to the thread so you are notified and be patient while waiting.
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We merged those two email settings so users don’t have multiple emails associated with their accounts, and it’s possible something didn’t work properly for you.
Please let me know what your old and new email addresses are, so I can check to see what we have listed for you. If you post a properly formatted email address here, I will be able to see it but it will be redacted from the public view.
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Hello Jackie Dana!
My old e-mail address: (email visible only to moderators and staff) or (email visible only to moderators and staff).
My new address: (email visible only to moderators and staff).Thank you for your help!
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It looks like you have successfully updated your email address with WordPress.com.
It also looks like you’ve followed a lot of blogs via email.
If you go to the page at http://subscribe.wordpress.com when you are *not* logged in at WordPress.com, you can enter an email address in the form and get an email with further instructions on how to update your subscriptions. In your case, I’ve sent those on your behalf, so please look for those emails. If you don’t receive them, you can try resending them at any time.
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I just got an e-mail to confirm, but with my old e-mail address. I went to the indicated page and unfollowed the two blogs on that page. I didn’t follow many blogs, and I think at this moment only two … One of them is arriving on my new e-mail address because I unfollowed with my old address and followed again with my new address.
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There were a couple of blogs on the first email you sent (the longer address) but a much longer list on the second email address.
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Sorry, I don’t understand this. I had a subscription on only a few blogs. There is another list with only subscriptions to certain reactions on several blogs. This is merely a ‘dead’ list.
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My mistake. It looks like you may be following comments on the other blogs rather than the blogs themselves.
Looks like you’re all set from here.
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Some blogs I am following completely; of other blogs I follow only discussions/replies on separate items.
Thanks for your help and attention. -
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