Getting error AXLZNE

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  truthinmaincom · Member · Jul 21, 2023 at 6:42 pm

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  I have just paid for my blog and got error AXLZNE and I was directed to contact Support

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  truthinmaincom · Member · Jul 21, 2023 at 6:45 pm

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  I need to confirm if my payment of $50.86 is through in view of the error AXLZNE?

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  staff-totoro · Staff · Jul 22, 2023 at 12:07 am

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  Hi there,

  Apologies but we are not able to help with transaction issues here in our public forums since it requires sharing info that is bested handled in private.

  However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

  Thanks for your patience!