Getting Error: Installation failed: Destination folder already exists.

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  salman440 · Member · Jun 23, 2020 at 4:26 pm

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  Hi,
  I am trying to install plugin by searching under add new plugin into wordpress website and it shows me the error (Installation failed: Destination folder already exists.) But when I try to install same plugin by uploading zip file, it didn’t show me the error. Please help to solve this issue.

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  kokkieh · Staff · Jun 24, 2020 at 9:36 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the plugin you’re using directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/