Getting error messages

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  daisymae2017 · Member · Aug 15, 2020 at 10:20 pm

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  I have starting an error message on my WordPress site. It says and I quote: “There has been a critical error on your website”.
  How do I debug my WordPress sites or do you do that for free for me? Also, how do I disable WP_Debug? I saw where it is assumed to be false so How do disable this PHP constant? I know nothing about coding so please help me. How do I get rid of this WordPress global error?

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Aug 16, 2020 at 3:52 pm

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  daisymae2017 · Member · Aug 16, 2020 at 4:24 pm

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  The site address is for all WordPress sites but my site addresses are: CRYSTAL AND DAISY MAE’S PHOTO-BLOGGING SITE and WELCOME TO CRYSTAL’S SITE(ORIGINALLY COUNTRY LIVING) .
  Don’t know what WordPress software I’m using but can tell you that when I signed up for my WordPress blogs in Jan of 2017 and April 2017 I got the free plan and I’m the administrator and owner of the sites. I think my sites are what you WordPress hosted sites.

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  fstat · Staff · Aug 17, 2020 at 11:04 am

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  Hi there,

  Both those sites are hosted by us and they both load fine on my end.

  So this looks like an issue with your browser and I recommend trying the following:

  * Clear your browser’s cache:

  Solve Common Browser Issues

  * Check that JavaScript is enabled and supported by your browser:

  http://enable-javascript.com/

  * Disable any ad-blocking and security extensions on your browser

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Try another browser:

  https://browsehappy.com/

  If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  daisymae2017 · Member · Aug 19, 2020 at 11:02 pm

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  OK that’s good but when I go to someone else’s WordPress site I get the error critical error on your site. Why is this if everything is OK?

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  staff-blorbo · Staff · Aug 19, 2020 at 11:38 pm

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  What is the URL of the site you’re seeing it on now, and would you please share a screenshot of it with https://snipboard.io/ ?