Getting errors with adding new admin users to our wordpress account

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  amarpreetkaurcomccom · Member · May 9, 2023 at 9:29 pm

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  Hello!

  Whenever we are trying to add new user to our site we are getting this error.

  The Jetpack site is inaccessible or returned an error: transport error – HTTP status code was not 200 (500) [-32300]

  Self-declared URL: https://wordpress.com/view/blog.comc.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  geekinthegirl · Member · May 10, 2023 at 3:29 pm

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  Hi there!

  Thanks for getting in touch. Just to confirm, what’s the address of the site you’re having trouble with exactly – is this for blog.comc.com?

  If so, have you tried/do you have access to the site owner or admin account? The account you’re contacting us on doesn’t seem to be associated with blog.comc.com as an administrator.

  If you’re meant to have admin access to this site let us know, and we can take a closer look into it for you.