Getting estherotoole.com back

  • Unknown's avatar
    estherotoole · Member ·

    Hi, I cancelled this domain prematurely, is there a way to get it back?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    From what I can see you last renewed estherotoole.com on July 14th, which you can confirm here: https://wordpress.com/me/purchases/billing/

    However it appears that you cancelled and refunded that renewal later the same day, which resulted in the domain estherotoole.com being deleted from your account and returned to the registry. To clarify, estherotoole.com is no longer under our control.

    The good news is that we may be able to recover your domain, but there will be a late renewal fee to do so. Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of estherotoole.com as well as the late renewal fee.

    After you make payment please return here to let us know so we can take the next step of recovering the domain.

    IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!

  • Unknown's avatar
    thekingsprojects · Member ·

    Hello! We received a notification that your payment had gone through, so I’ve restored your domain estherotoole.com to your account. You should be all set!

    Let us know if you have any other questions.

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