Getting GoDaddy domain name to work with WordPress

• 

  drunkandchunky · Member · Jan 22, 2013 at 3:07 am

  • Copy link
  • Add topic to favorites

  I purchased a domain with Godaddy a few months ago, and recently decided to use that domain with WordPress. I contacted support, but have yet to receive a reply, so I figured I would reach out on this forum. I set my namesavers according to these steps: http://support.godaddy.com/help/article/5182/mapping-your-domain-to-work-with-a-wordpresscom-blog and then followed these steps: http://en.support.wordpress.com/domains/map-existing-domain/ (including paying the upgrade fee). I am not sure if I am going about this the right or wrong way, but I feel like what I want to accomplish should be VERY simple. I want my domain name, which I registered through GoDaddy, to serve as the web address used for my WordPress posts. I enlisted the help of my computer savvy friend (who runs IT at a major hospital chain), and even he couldn’t solve this problem. Also, now, the “www.” seems to have disappeared from my namesaver. Earlier it was there. Is there anyone out there with some advice?? Many, many thanks.

  The blog I need help with is: (visible only to logged in users)

• 

  auxclass · Member · Jan 22, 2013 at 3:11 am

  • Copy link

  It looks like the domain mapping did not happen – what do you see at

  Dashboard >> Store >> My Upgrades

  The www goes away here – it is a feature -www is old internet

• 

  drunkandchunky · Member · Jan 22, 2013 at 3:12 am

  • Copy link

  I just stumbled upon this statement on the WordPress website:

  WordPress.com automatically removes the “www” from all URLs. Mapping the “www” subdomain is not supported. Also, we do not currently allow mapping to subdirectories, such as example.com/blog.

  Could this be the source of the problem? The name I have registered with GoDaddy is a http://www.name.com domain.

• 

  drunkandchunky · Member · Jan 22, 2013 at 3:15 am

  • Copy link

  Hi auxclass,

  When I go to Dashboard >> Store >> My Upgrades, it says “Site Redirect: http://www.myname.com” and “Status: Active”.

• 

  raincoaster · Member · Jan 22, 2013 at 3:22 am

  • Copy link

  We need the actual real name to determine what’s going on here.

• 

  auxclass · Member · Jan 22, 2013 at 5:43 am

  • Copy link

  Is drunkandchunky.com your name?

  Site redirect is a bad sign – Domain Mapping is what needs to be active – you want to cancel site redirect – then purchase the Domain Mapping –

• 

  catrymer · Member · Jan 22, 2013 at 10:56 pm

  • Copy link

  I just confirmed that you now have the Domain Mapping Upgrade and that your blog is pointing to the associated domain. Is this all now working as you expected?

• 

  drunkandchunky · Member · Jan 23, 2013 at 2:47 pm

  • Copy link

  Yes, catrymer. As predicted by auxclass, I purchased site redirect instead of Domain Mapping. I cancelled the redirect and now have the Domain Mapping working! Many thanks for the quick and thorough responses.