Getting HYMNCA error when trying to add a new payment method

  • Unknown's avatar
    iamjustseriouslycatfish333 · Member ·

    Hi, I just got a new card and I am getting an error message
    HYMNCA. This affects my ability to purchase shipping labels. Any solutions for that problem?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

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