Getting in; changing password; email accoutn

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  catholicparishrye · Member · Jun 29, 2020 at 11:40 am

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  I am having trouble logging in and/or changing my password. The web site was created by another person who knows much more about this stuff than I do. She created an email address: (email visible only to moderators and staff), I think. But I don’t know how to get into this to see if anyone has sent us an email. When I ask for a password change it goes to the parish email: (email visible only to moderators and staff). The web site is: stanthonyrye.com, Can you help? Thank you!

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  supernovia · Staff · Jun 29, 2020 at 10:05 pm

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  Hi, you can use any of these options to recover access to the account:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  If you have info from an upgrade payment, you can use that, or you can ask for access to the email associated with the account.

  She could also invite you to the site if she prefers:
  http://en.support.wordpress.com/adding-users/

  Or transfer ownership to you. But again, the current account owner would need to do that, so you’ll want to work with her directly.

  Let us know if you need more help!