getting into my website

  • Unknown's avatar

    my site http://www.thorntoneducationtrust.org – I have not used for a while as never can get into it. It says login in http://thorntoneducationtrust.org/wp-login.php BUT I do not have the password, so I then request for a new one with (email visible only to moderators and staff) which is I understand from below. HOWEVER I cannot see the password, so if I cannot get into the email account (email visible only to moderators and staff) I can’t get the new password.!
    Can you anyone help?

    ‘A new installation of WordPress 4.9 has been completed. The details of the installation are shown below:
    Path : /home/thornto1/public_html
    URL : http://thorntoneducationtrust.org
    Admin URL : http://thorntoneducationtrust.org/wp-admin/
    Admin Username : victoria thornton
    Admin Password : ********
    Admin Email: (email visible only to moderators and staff)
    MySQL Database : thornto1_wp
    MySQL DB User : thornto1_wp
    MySQL DB Host : localhost
    MySQL DB Password : ********
    Update Notification : Enabled
    Auto Upgrade : Disabled
    Automated Backups : Disabled
    Time of Installation : November 26, 2017, 2:58 pm

    If you wish to unsubscribe from such emails, go to your Control Panel -> Softaculous -> Email Settings ‘

  • Hi there,

    I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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