Getting into our account

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  hduncan41 · Member · Feb 17, 2023 at 2:08 pm

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  We cannot get into word press for the Ivy Tech Foundation account. Here is the URL but not sure about the web hosting site with word press. https://giving.ivytech.edu/ Could you please give access to our entire team again? You should have the username emails – (email visible only to moderators and staff), (email visible only to moderators and staff), (email visible only to moderators and staff)

  https://giving.ivytech.edu/wp-login.php?redirect_to=https%3A%2F%2Fgiving.ivytech.edu%2Fwp-admin%2Fadmin.php%3Fpage%3Dgf_edit_forms%26id%3D16%26gf_ajax_save%3Dvo8e4fod5&reauth=1

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Feb 17, 2023 at 7:31 pm

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  Hi there!

  To avoid confusion, there are three different “WordPress” at play here:

  1. The free, open-source WordPress software which powers your website.
  2. WordPress.org which is the open-source project that works on the WordPress software and where you can get the software for free to use on your own hosting provider.
  3. WordPress.com which is a managed hosting provider of the WordPress software and with whom you’re contacting now.

  Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

  I would recommend reaching out to whoever is the administrator for sites hosted for Ivy Tech – they should have Administrator level access for your site and they’re the best ones to help you with this.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that helps!