Getting IO error when trying to upload media

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  genobz · Member · Jun 19, 2011 at 7:36 pm

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  Hi

  i was trying to upload a .PNG file in the ‘Add new Media’ like i always do but this time I am getting ‘IO error’ again and again…

  what’s going wrong?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 19, 2011 at 7:40 pm

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  Does this help?
  https://en.forums.wordpress.com/topic/io-error-with-media?replies=4

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  genobz · Member · Jun 19, 2011 at 7:42 pm

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  Thanks timethief

  I tried different images, i tried saving with diff extension.

  and my pages were loading like always.

  i also logged out and logged in again

  still, nothing… :(

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  genobz · Member · Jun 19, 2011 at 8:22 pm

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  btw, it is only with the flash uploader…

  browser uploader still works fine…

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  timethief · Member · Jun 19, 2011 at 8:28 pm

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  Okay. Now we are into troubleshooting.

  • You could have a browser issue so try changing your browser settings, refreshing the page, or clearing the browser cache and cookies – instructions for specific browsers.
  • Note that when you make adjustments to your browser settings — changing privacy settings, deleting cookies or increasing security — you will need to close your window and restart the browser before those new settings become effective.
  • You could try upgrading your browser. http://browsehappy.com
  • You could try using another browser.
  • You can use this link to see if your flash is up to date.
  • If it’s not up to date then this is where to download and install the latest version of flash.
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  genobz · Member · Jun 19, 2011 at 8:31 pm

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  Well, I am using the latest version of Google Chrome and everything was working fine till a few hours back.

  I’ll try clearing the browser cache and cookies plus will try restarting my computer.

  Will update.

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  timethief · Member · Jun 19, 2011 at 8:32 pm

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  OOPS! I’m so sorry about the browser part above. I copied and pasted and hope I did not offend you. If your Flash is up to date then I’m flummoxed. :(
  How are you connecting to the Internet and WordPress.com? I’m wondering if that could be a factor.

  Staff will reactivate the support link again at 8AM UTC on Monday 20th June. http://en.support.wordpress.com/contact/

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  timethief · Member · Jun 19, 2011 at 8:33 pm

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  Chrome 11 is the stable version. Chrome 12 and 13 aren’t stable yet.

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  genobz · Member · Jun 19, 2011 at 8:35 pm

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  @timethief

  Oh come on, there’s nothing to offend me.

  I am connecting to WordPress and Internet using my usual broadband connection.

  Everything else is working fine except for this stupid flash uploader.

  and i have chrome 12. I never applied for any beta so only the stable updates are applied on my chrome (auto-update) so i am hoping mine is a stable one.

  Are you sure 12 isn’t stable yet?

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  timethief · Member · Jun 19, 2011 at 8:42 pm

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  Here’s my best suggestion which will peeve off some people. Try switching to Firefox 4.0.1 because Firefox and WordPress have always worked well for me.
  http://browsehappy.com/

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  genobz · Member · Jun 19, 2011 at 8:42 pm

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  ha ha… ok will try that as well

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  timethief · Member · Jun 19, 2011 at 8:44 pm

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  I’m putting on my crash helmet as I expect Chrome lovers may try to bash me. It’s fast but that’s the only good thing I have to say about it. lol :D

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  genobz · Member · Jun 19, 2011 at 8:47 pm

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  it’s ok.
  There is Freedom of speech to save you.
  and
  Freedom of choice to let them continue using Chrome.
  lol :D

  i’ll update you on how I eventually get that flash uploader to work..

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  genobz · Member · Jun 20, 2011 at 11:46 am

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  I restarted my comp. and it is fixed ! :P

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  travelmaven · Member · Jun 21, 2011 at 1:11 am

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  Okay, I see this post from earlier today and now I am getting an IO message, which I’ve never had before. I’ve tried everything I can think of and that was recommended here…uninstall Adobe Active X and install new, upload new/different jpeg, download new Firefox, try IE, reboot wordpress, reboot computer…. I’m stuck! And still getting the IO error message. Help! Please! And Thanks!

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  timethief · Member · Jun 21, 2011 at 5:04 am

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  @genobz
  That’s such good news. My best wishes to you. :)

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  timethief · Member · Jun 21, 2011 at 5:07 am

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  @travelmaven
  if you have tried all the troubleshooting outlined in this thread here https://en.forums.wordpress.com/topic/getting-io-error-when-trying-to-upload-media?replies=16#post-628999 without success and your browser version is up to date, then you will have to ask Staff for help. http://en.support.wordpress.com/contact/

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  genobz · Member · Jun 21, 2011 at 9:19 am

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  @travelmaven

  might sound illogical,
  but this is the way wordpress says ‘i wanna have sm fun troubling you…’

  Use the browser uploader for now, and try using the flash uploaded again tomorrow..

  it might hav given up his stubbornness by then..

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  travelmaven · Member · Jun 21, 2011 at 9:55 am

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  Thanks genobz and timethief, for your suggestions! It turns out that my antivirus program was somehow working against both wordpress and twitter. I uninstalled it and uploaded two different antivirus programs that are supposed to work well together, and now, it seems I have no problems. Thanks both, for your advice!

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  yunardo · Member · Jul 15, 2011 at 7:40 am

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  I have experience this IO error too when I tried to upload new images. One thing I notice is that in my address bar, I am using the https instead of http. When I pull up the admin url using http://www.yourdoamin.com/wp-admin, the IO error never occur anymore.