Getting messages saying renew but I have already renewed? Problem?

  • Unknown's avatar
    pacificmissionary · Member ·

    I have already upgraded and paid for the premium upgrade and it states that it is good until 2014 and that it includes my domain name as well in the upgrade. Why am I getting messages stating that I need to pay again that my domain is expired????

    The blog I need help with is: (visible only to logged in users)

  • jackiejade · Staff ·

    Hi there,

    Our system is set to send out emails to notify you when your domain has expired or is about to expire. It looks as though everything is all set and your domain and WordPress.com Premium upgrade are valid for another year.

    Sorry for any misunderstandings. Please let me know if you have any further questions.

    Thank you :)

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