Getting my domain name back
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Hello, I would like to get my domain name back. I lost it by getting a refund of a domain purchase on WordPress the other day. Thank you.
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Hi ourconsciouslifestyle
Hello, I would like to get my domain name back. I lost it by getting a refund of a domain purchase on WordPress the other day. Thank you.
Can you please let us know the domain name?
Staff can help you out to get that domain back if possible . But this can be done if you have registered your domain with WordPress.com
So,I am tagging this post as ‘modlook’ for Staff assistance please wait for some time they will get back to you on this.
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Hi there,
You did not lose your domain. You cancelled it.
Cancelled domains are not released immediately, and it can take anything from a few days to over a year before a cancelled domain becomes available again, if at all. You should never cancel a domain that you still want to use, as there’s no guarantee that you’ll be able to use it again somewhere else in future. Only cancel a domain if you’re completely sure you no longer want it at all.
Your domain should be released within a few days, at which point you’ll be able to register it somewhere else. I can also still restore it to your WordPress.com account, but as you’ve been refunded already I’ll need to send you a link to pay for it again should you choose to restore it.
Please let me know how you would like to proceed.
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Hello, thank your for your response. The domain name is ourconsciouslifestyle.com. I contacted Bluehost to get help with retrieving it and they informed me that I can retrieve it by registering with them as my host. I registered with them and used this domain as an existing domain. Please confirm if I was able to get the domain back. I am completely new to creating a website so I don’t know how all of this works. Thank you.
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As I said above, you cancelled that domain on the same day you bought it from us. Cancelled domains, however, are not released immediately when they are cancelled.
If you want to use the domain with Bluehost, I suggest you wait a few days until it is released – that should happen by Saturday or Sunday – and then register it directly with Bluehost.
I can also restore it to your account with us, but that would mean you pay us for the domain and Bluehost for your site. It would be simpler for you to just keep everything in one place.
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Dear Kokkieh, I will do that and wait for the domain to become available again. Many thanks for your assistance!
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HELLO HOW CAN I PURCHASE MY EXPIRED DOMAIN BACK FROM WORDPRESS PS WORDPRESS HAS THE WORST CUSTOMER SERVICE EVER …….
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You’re very welcome.
It’s impossible for us to help you if you don’t tell us the domain you want back. Also please don’t hijack threads started by other users. I see you have submitted multiple support tickets already. Each new ticket you submit makes it take even longer for us to answer you, as each new ticket forces your request back to the bottom of the support queue. Please stop submitting new tickets and be patient while waiting for a reply. Someone will get to you soon.
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