Getting my web address with my $99 package
-
I purchased the $99 package and want to know how I get my web address. I still have the wordpress part in my address and would like to remove it. Please advise.
The blog I need help with is: (visible only to logged in users)
-
Hi there,
You’ll just need to register a custom domain following the instructions here:
You shouldn’t need to pay anything extra! Please let me know if you run into any trouble.
-
-
I was under the impression the $99 for the upgrade included the domain name. Did I misunderstand this and am having to pay another $18? If so I would like to cancel my $99 subscription. It was part of the reason for upgrading.
-
Hi there,
Nope! You didn’t misunderstand. The $99 upgrade does include a domain registration. If you follow the instructions here, you should not be asked to pay anything extra:
Are you being forced to pay again?
-
Actually followed your instructions thank you and no I was not charged. Thank you for your help.
-
-
Okay Jeremy now another issue. Can’t access another site I have http://www.mississaugaplayers.org. I can access all others. I tried to put Zen Cart on it and ever since it will not come up again. I need support and you guys don’t have a telephone number to call. It’s imperative this be resolved!! Please help.
-
-
Hi!
It looks like the domain mississaugaplayers.org is actually a self-hosted site using GoDaddy as a host and WordPress.org software. Is that correct?
We can only provide support for WordPress.com-hosted sites. Since your site is self-hosted, I do not have access to site files to help troubleshoot the issue. This issue could be related to a plugin that needs updating or something else entirely.
Have you tried contacting GoDaddy support? That will likely be your best bet going forward as they’ll be able to take a closer look.
- The topic ‘Getting my web address with my $99 package’ is closed to new replies.