getting refund for shelf theme and upgrade?

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  exile2011 · Member · Oct 15, 2011 at 9:01 pm

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  hello,

  i bought the shelf theme last week but it’s not the ideal theme for my blog. where can i go to get the 30-day refund and also get a refund for the customizing upgrade?

  thanks!

  The blog I need help with is: (visible only to logged in users)

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  airodyssey · Member · Oct 15, 2011 at 9:03 pm

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  Hi. According to this, you can get a refund yourself by going to Store from your dashboard.
  http://en.support.wordpress.com/upgrades/#refunds

  If you have trouble doing so, you may write to support@wordpress.com

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  exile2011 · Member · Oct 15, 2011 at 9:19 pm

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  thanks airodyssey! i was able to cancel my custom upgrade there, but i didn’t see an option for canceling the theme there. maybe i missed something?

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  airodyssey · Member · Oct 15, 2011 at 9:22 pm

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  If you can’t see the option to refund the theme, it could mean that you are past the 30-day timeframe for a refund. To confirm, you may send an email to staff at the address I gave you.

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  exile2011 · Member · Oct 15, 2011 at 9:25 pm

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  i bought it on october 7th, so i’ll send an email–thanks again!