getting refund for shelf theme and upgrade?
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hello,
i bought the shelf theme last week but it’s not the ideal theme for my blog. where can i go to get the 30-day refund and also get a refund for the customizing upgrade?
thanks!
The blog I need help with is: (visible only to logged in users)
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Hi. According to this, you can get a refund yourself by going to Store from your dashboard.
http://en.support.wordpress.com/upgrades/#refundsIf you have trouble doing so, you may write to support@wordpress.com
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thanks airodyssey! i was able to cancel my custom upgrade there, but i didn’t see an option for canceling the theme there. maybe i missed something?
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If you can’t see the option to refund the theme, it could mean that you are past the 30-day timeframe for a refund. To confirm, you may send an email to staff at the address I gave you.
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