Getting site back up to running

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  onemorelevelup · Member · Jun 29, 2021 at 9:41 am

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  Hi,
  I used to have Premium plan for my site. I had a hiatus for my site and I also didn’t renew the plan as it ended. If I want to get my site back what it used to be, can I simply just renew the plan? I just want to know did I lose my site completely.

  The site I need help with is onemorelevelblog.wordpress.com.

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  fstat · Staff · Jun 29, 2021 at 12:39 pm

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  Hi there,

  Your site is intact and accessible at onemorelevelblog.wordpress.com. You can upgrade to the Premium plan at any time.

  If you have any other questions, just let me know and I’ll be happy to help.

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  onemorelevelup · Member · Jun 30, 2021 at 8:30 am

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  How about the media? I did use almost entire 13GB space the Premium plan gave. Do the media still be there?

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  fstat · Staff · Jun 30, 2021 at 11:32 am

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  Yes, all of your media files are still there. We do not delete anything even when your plan expires. If you want to get more storage, then I recommend the Business plan which comes with 200GB of storage space.