Getting site to go live

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  sydneyh1225 · Member · May 2, 2022 at 6:14 pm

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  Hi during the editing process somehow this website went off-line and we’re not able to log back into the back and to put it back online please advise

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · May 2, 2022 at 8:06 pm

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  Hi, I don’t see any WordPress.com sites under your account here.

  Would you please share the URL of the site you’re referring to?

  Once we know that, we should be able to help or at least direct you to the folks who can.

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  sydneyh1225 · Member · May 3, 2022 at 1:13 am

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  https://enginspections.com/loginpage

  This is the website

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  staff-ozmodiar · Staff · May 3, 2022 at 1:45 am

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost. In your case, this appears to be Dreamhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org