Getting Started
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Hi, I am looking to use WordPress to create a website for a small surgery center. I am not ready to create the website just yet, but I wanted to get a proposal together for my boss where I would like to pitch using WordPress to get this done. I have several questions regarding the domain purchase, the upgrade options, hosting, and getting a design selected. Is there a phone number to be able to speak to someone at WordPress? I have a lot of experience in content management, I just need a little help getting it started. Thanks!
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There is no phone support. If you prefer to contact Staff then know there is no phone support but the support docs at http://support.wordpress.com are easy to find and there are links to them all over this site, for example, look at both the top and the bottom of this page.
There is also a Help link on your Admin pages on the top right-hand corner
http://ashevilleeyesurgerycenterdotcom.wordpress.com/wp-admin/
For all the support options when you have technical support issues
see https://en.support.wordpress.com/help-support-options/See here Live Chat Support https://en.support.wordpress.com/live-chat/
If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately.
re: direct email support
Also note, that you can email Staff at:
support@wordpress.com
or
help@wordpress.com -
Please read this comparison very carefully http://en.support.wordpress.com/com-vs-org/
Also read http://en.support.wordpress.com/moving-a-blog/#moving-from-wordpress-orgWordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/
See here for details of all 3 plans http://store.wordpress.com/bundles/ offered by WordPress.com.
Premium bundle details http://store.wordpress.com/plans/premium/
Business bundle details http://store.wordpress.com/plans/business/Note that each upgrade applies to a single blog only and is for a single year only when it is due to be renewed.
Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
Also, note that premium theme purchases apply to a single blog only and are for the lifetime of the blog while hosted by WordPress.COM, and the Premium upgrade does not include any premium themes. http://en.support.wordpress.com/themes/premium-themes/
Neither the free plan nor the Premium plan will allow you to upload your own themes or plugins. More to the point is that WordPress.com blogs cannot be equipped for eCommerce transactions unless they have the $299. per year Business upgrade.
See here for eCommerce details http://en.support.wordpress.com/ecommerce/You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard > Store > My Upgrades
Your billing history will be at Dashboard > Store > Billing History
Your options for payment are found here http://en.support.wordpress.com/payment/
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All wordpress.com hosted blogs are on wordpress.com subdomains like this: *http://NAME_OF_BLOG.wordpress.com
Read:
Domains: Important Notes Before Upgrading
https://en.support.wordpress.com/domains/#important-notes-before-upgrading
Domains
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