getting this: 'There was an error retrieving your site settings. Make sure your Jetpack is up t
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help me update my jetpack so i can open up my site
The blog I need help with is: (visible only to logged in users)
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We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin. Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built into WordPress.COM blogs. A wordpress.COM account is required to run the Jetpack plugin, but we do not provide Jetpack support on these wordpress.COM support forums. Please direct Jetpack issues to where they can get Jetpack support.
re: Jetpack support
Some Jetpack solutions are here http://jetpack.me/support/Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
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The admin login link for this site http://aneliflores.wordpress.com/ is http://aneliflores.wordpress.com/wp-admin/
What is the exact URL starting with http:// of the site you refer to please?
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Hi there,
In order to debug the JetPack issue, can you pleas provide the custom domain that you are referring to?
Let us know, and we’ll see if we can find the issue. Thanks!
- The topic ‘getting this: 'There was an error retrieving your site settings. Make sure your Jetpack is up t’ is closed to new replies.
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