Getting WSOD and Internal Server Error

  • Unknown's avatar
    skartec · Member ·

    I am getting Internal Server Error. It says the server encountered an internal error or misconfiguration and was unable to complete your request. It also says 500 Internal Server Error. I tried deactivating all plugins from backend through CPanel, but that doesn’t seem to solve the problem. Initially, it started with the white screen of death (WSOD) and not the above error. Kindly suggest a way forward. Website: https://skartecedu.in

  • fstat · Staff ·

    Hi there,

    Your site skartecedu.in is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted elsewhere. Therefore, you need to contact your hosting provider regarding this issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you should ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

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