Getty Images Embeds

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  thefootballgantry · Member · Oct 11, 2021 at 3:00 pm

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  On all my posts (in the computer/desktop format) the Getty images embeds aren’t showing – it works fine on mobile devices just not on the laptop. Can you help sort this please?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amirudra789 · Member · Oct 11, 2021 at 3:40 pm

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  Hello

  I have checked your blog posts on my Android mobile as well on my Mac, However, all the images are working fine at my end. Could you please share the exact page URL where the Getty images embeds are not showing so we can assist you better.

  Regards:

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  thefootballgantry · Member · Oct 11, 2021 at 11:40 pm

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  How Belgium’s Golden Generation are football’s biggest ‘nearly men’

  here is one of the affected articles, is there any way to send a photo to better show the problem?

  Thanks

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  aisajib · Member · Oct 12, 2021 at 3:33 am

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  Hi there!

  I’ve checked that post and the images embedded from Getty Images are working fine on my end. Can you try clearing the browser cache or log in from a different browser temporarily to see how it works there?

  Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  If you’ve cleared the browser cache or logged in from a different browser and you’re still having issues, you can take a screenshot of what you’re seeing and upload it to https://wordpress.com/media – you can then copy the link to the file and share it here. You can also upload the screenshot to https://snipboard.io and share the link with us here.

  Regards

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  thefootballgantry · Member · Oct 12, 2021 at 12:44 pm

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  Okay I’ve cleared the browser cache and it seems to work fine now. Thanks very much for all your assistance