Getty Images not converting

• 

  dianewilliamsjackson · Member · Jan 13, 2015 at 4:21 am

  • Copy link
  • Add topic to favorites

  Getty images are not automatically converted to a WordPress.com embed code. I am pasting the code into the Text box. Sometimes the short code works. Sometimes not. When it doesn’t the images don’t show up.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 13, 2015 at 9:55 pm

  • Copy link

  As you are not always successful when using this guide http://en.support.wordpress.com/images/getty-images/ I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it

• 

  lizthefair · Member · Jan 14, 2015 at 11:23 pm

  • Copy link

  @dianewilliamsjackson

  Those “sometimes it works, and sometimes it doesn’t” problems are the worst.

  Could you send me the link to one of the images that didn’t work? That will help me figure out if there is something we need to adjust on our end.

  Thanks!