Gif file in header breaking up

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  angelasuttonvane · Member · Jun 9, 2021 at 12:29 pm

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  Hi – I’d really welcome some support here as a relative novice. I’ve created a GIF as my company logo and uploaded it to my WordPress.com media library. It all looks good and works well. However, when I go to appearance / customise and insert it as my logo as you can see from my site link above it is breaking up with dark lines flashing across and doesn’t look great. Can anyone advise why this is happening? I’m using Customizr theme.

  The blog I need help with is: (visible only to logged in users)

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  angelasuttonvane · Member · Jun 9, 2021 at 12:31 pm

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  p.s.. my website address is: https://virtualmemoriescompany.com/

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  fstat · Staff · Jun 10, 2021 at 6:40 am

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  Hi there,

  I see that your site is using the open-source WordPress software and therefore you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for providing support to WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

  WordPress.com vs. WordPress.org