Glitch in postage info to Canada

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  abitabling · Member · Apr 13, 2022 at 5:10 pm

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  Order #24073 – USPS confirmed that the incorrect postage was created by WP and the contents, sender and receiver did NOT match the info in the order nor on the customs form. This label was automatically generated by the WP site. I did NOT alter anything.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 13, 2022 at 8:41 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites hosted on our servers.

  If you’re using the free version of WooCommerce, you can post in their community forum here:

  https://wordpress.org/support/plugin/woocommerce/

  Or, if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com, you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/