Globetrotter theme editor – SAVING FAILS

  • Unknown's avatar
    clairegaudefroy · Member ·

    Hi
    I’ve used the Globetrotter theme and am editing it in the Editor section. And at some point, it refuses to save changes.
    Now, I’m stuck for now an hour….
    Please help … Does anyone have an idea of the issue ?
    Thanks !

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

    Thank you!

  • Unknown's avatar
    clairegaudefroy · Member ·

    Hi
    Here is the link : https://echolafiction.com/
    Would be great if you can help
    Thanks

  • staff-zinnia · Staff ·

    Thanks for that information. Looking at echolafiction.com I can see that the site is actually hosted on ovh.net, and does not use the managed hosting environment from us here at WordPress.com.

    Sadly, this means we can’t provide any help because the site isn’t on our service.

    Help with running your own WordPress installation like this is available from the community at https://wordpress.org/support/forums/

    You can also contact your hosting provider for assistance. Some of them do provide WordPress support.

    The third place to look for help is with the theme developer. It looks to be made by Catch Themes and their forum is here: https://wordpress.org/support/theme/globetrotter/

    Last thing I want to mention is that using a managed hosting environment like WordPress.com allows you to have more time to focus on the content of your site. All of the back end details like security, updates (which commonly break other things), spam, and SEO are already built in to our system and handled by our team. You really only need to build your content and let us handle the rest. If you’d like some more information about making the move to WordPress.com we can certainly answer all of your questions.

    Our hosting plans can be paid for by the month, or by the year. The yearly option has considerable savings and is refundable for 30 days. The plans can be upgraded/downgraded at any point to match the needs of your project and budget. Those are visible on https://wordpress.com/pricing/

    We even have a team that specializes in building the site for you. Those details are on https://builtbywp.com/

  • The topic ‘Globetrotter theme editor – SAVING FAILS’ is closed to new replies.