Gmail stopped working because domain expired – Please help!

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  ajs1977 · Member · Nov 20, 2014 at 6:18 pm

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  Hello, My gmail email account has just stopped working because I didn’t renew my domain name in time. Please help – domain is fuelsocialmediallc.com

  The blog I need help with is: (visible only to logged in users)

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  pcosta88 · Member · Nov 20, 2014 at 10:14 pm

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  Hello!

  Can you confirm you are able to renew your domain? Was it registered through WordPress.COM?

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  timethief · Member · Nov 20, 2014 at 10:18 pm

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  @ajs1977
  Oops, it looks like fuelsocialmediallc.com has expired. For more information on what your options are, please see this document. http://en.support.wordpress.com/domains/domain-expiration/

  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

  @pcosta88
  Good day to you.

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  pcosta88 · Member · Nov 20, 2014 at 10:40 pm

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  @TT Good day to you as well.

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  timethief · Member · Nov 20, 2014 at 10:41 pm

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  :)

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  ajs1977 · Member · Nov 20, 2014 at 11:24 pm

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  Thanks guys but that link doesn’t help me. I can not receive emails to the email that attached to this domain because it has expired.

  When I fill out the account recovery form I get this message:
  Thanks, but the message I get is:

  You should be able to recover your account simply by filling out the lost password form with the email address you’ve provided. Please check your spam folder for the reset email.
  If you still can’t log in after another reset attempt and checking your spam folder, please resubmit the form below and we’ll try to lend a hand.

  When I fill out the lost password form I get this message:

  Unable to reset password
  I’m sorry, but we weren’t able to find a user with that login information.
  What should I do now?
  Double-check your spelling.
  Trying entering another email address you can access into the password reset form.
  Confirm you have a WordPress.com account and not WordPress.org.
  Check your WordPress.com registration email for the correct login.
  Did you change your registered email address? Use the new address.
  Help!
  Still having problems? Try our account recovery form and we’ll do our best to get you running again.

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  timethief · Member · Nov 20, 2014 at 11:35 pm

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  Please be patient while waiting for Staff help.

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  gracejiyoung · Member · Nov 20, 2014 at 11:41 pm

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  Hi there,

  I have responded to you privately. Please check your email and respond from there if you have any questions. Just a note, the email is not a Gmail account. I emailed the address that is attached to the account that purchased the domain.

  Cheers!

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  ajs1977 · Member · Nov 21, 2014 at 1:22 am

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  Thanks Grace, but that won’t work since that email address won’t receive emails because the domain has expired. This is the issue I’m having. The email attached to fuelsocialmediallc.com has stopped receiving emails. That email address is my company address and has basically sidelined me all day today. Please help if you can.

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  gracejiyoung · Member · Nov 21, 2014 at 5:01 pm

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  Thanks Grace, but that won’t work since that email address won’t receive emails because the domain has expired.

  It is a Yahoo email address.

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  fuelsocialmedia · Member · Nov 21, 2014 at 6:36 pm

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  Thanks! I was able to login, but how do I renew my domain?

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  gracejiyoung · Member · Nov 21, 2014 at 6:38 pm

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  Please check that email. I have provided you instructions on redeeming the domain.