Godaddy wordpress http error uploading images win 10, edge or chrome, 4.5.3

  • Unknown's avatar
    matthewcwallace · Member ·

    From second #1, I have been able to do nothing on my wordpress site. lacrosselikeaboss.com. This is beyond frustrating.

    I got my site via godaddy managed wordpress.

    I can upload absolutely nothing.
    I have tried multiple browsers now.
    Godaddy has zero explanation (as always).
    I am hoping you can help.
    I am NOT a programmer so asking me to insert code isn’t to bright of an idea.

    I need you to investigate and give me PRACTICAL advice.

    thx.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    re: lacrosselikeaboss.com

    That is not a wordpress.COM hosted site. We casnnot help with that site as it is not hosted here. You are posting to the wrong support forum.

    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.me/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/

  • Unknown's avatar
    matthewcwallace · Member ·

    it amazes me how quick the handwashing is. ok. fine. close the thread.

  • Unknown's avatar
    timethief · Member ·

    I am a Volunteer who has answered questions here for over 10 years now. I predate all support docs and all but one Support Staff member even being on Staff. I

    lacrosselikeaboss.com is hosted by GoDaddy.com, not by wordpress.COM
    WHOIS: Click Here
    IP Address: 198.71.233.13
    Name Servers:
    ns20.domaincontrol.com
    ns19.domaincontrol.com

  • Unknown's avatar
    matthewcwallace · Member ·

    the message being missed here is…

    I am a brand new user. all I wanted to do is upload a 20k logo.

    godaddy can’t figure it out and won’t help
    wordpress won’t help because it is not hosted with them

    I wonder if tumblr will help

    just about to give up on everyone.

  • Unknown's avatar
    timethief · Member ·

    I will tag this thread for a Staff response so they will know exactly how confusing this situation is for bloggers like yourself is.

  • kokkieh · Staff ·

    @matthewcwallace

    wordpress won’t help because it is not hosted with them

    Correction: We can’t help. Your site is not hosted with us, which means we don’t have any access to it. It’s not on our servers, we don’t have access to its dashboard, and there is nothing we can do on our system that will affect it in any way.

    Your site is in no way connected to WordPress.com, so it is literally not possible for us to access it to try and see what may be causing this issue.

    This is either a problem with your hosting server, or with your WordPress installation itself. If it’s a server problem, your web host has to fix that. If it’s a software problem, you need to fix it.

    That’s probably the single most significant difference between WordPress.com and self-hosted WordPress.org sites. On WordPress.com we maintain the software for all sites that are hosted with us, but if you install WordPress to your own hosting it’s your responsibility to maintain it, as you’re using the open source version of WordPress and we don’t control either that or your server.

    For help with a self-hosted site, you need to post in the WordPress.org forums. WordPress.org is a community, not a company, so there is no dedicated support, only the forums.
    https://wordpress.org/support/

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