Google Analytics for WordPress by MonsterInsights pluggin causing fatal error on site

• 

  sarahsears10 · Member · Feb 18, 2022 at 2:14 pm

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  Hello,
  I was hoping someone could help me. I am receiving a fatal error on my site caused by the Google Analytics for WordPress by MonsterInsights. pluggin. I am unable to sign into wordpress to deactivate the pluggin. Any help is greatly appreciated.

  Here is the information I received in an email with the error details.

  WordPress version 5.8.3
  Current theme: Bard (version 2.11)
  Current plugin: Google Analytics for WordPress by MonsterInsights (version 8.3.1)
  PHP version 7.3.33

  Error Details
  =============
  An error of type E_COMPILE_ERROR was caused in line 11 of the file /home2/thinkps2/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/meta-box.php. Error message: Cannot declare class MI_MetaBox, because the name is already in use.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Feb 18, 2022 at 4:14 pm

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  Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

  You should reach out to that plugin developer for help in sorting out why you’re getting that fatal error. You can find their support forums here:

  https://wordpress.org/support/plugin/google-analytics-for-wordpress/

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  Thanks!