google app cancellation

  • Unknown's avatar
    sheliaisms · Member ·

    How do I cancel the google app my random rantings.com, that I was charged for? Receipt ID: [redacted by staff]
    Transaction ID: [redacted by staff]
    Subscription Price
    Google Apps
    myrandomrantings.com
    (Expires: October 05, 2017)* $50.00
    WordPress.com Personal
    myrandomrantingscom.wordpress.com
    (Expires: October 05, 2017)* $35.88
    Total $85.88
    This charge will show up on your statement as WPCHRG.COM.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    You will need to be logged in as the username who bought those upgrades in order to cancel them. It looks like you bought them with the username, myrandomrantingcom, so a different account than the one you’re using to post here.

    If you log into the correct account you can cancel it directly from the Purchases page:

    https://wordpress.com/purchases/

    Also note that the transaction ID is one of the things we use to verify your ownership of a site, so please don’t post it in a public space like the forums, as that can potentially give someone the information they need to gain access to your account. I’ve removed that information from your post.

  • Unknown's avatar
    sheliaisms · Member ·

    Thank you so much Kokkieh, I am completey new to this and I really appreciate your feedback.

  • kokkieh · Staff ·

    You’re very welcome.

    I see the upgrade is still active. Have you been able to log into the correct account? Let me know if you still need any help.

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