Google apps email not working

  • Unknown's avatar
    chriskinney66 · Member ·

    So i bought google apps, never got confirmation email to make the emails I bought. Contacted wordpress and they said I got it on the wrong domain. So i canceled and got a refund. I tried to go under the right domain and it says that I have already purchased google apps for this domain. All I want is two emails and this is the hardest thing I have had to deal with on this site.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelsquirrel · Member ·

    Hi there,

    The problem is because the domain is owned by a different user on the site. Is that your account too? If yes, sign out of the account you’re currently logged into and sign in again using the other account. If you don’t own this account you’ll need to get the owner to configure email for you.

    Once you or the owner has access to the account there are lots of ways to get email up and running with the domain. The free option is to use email forwarding:

    https://en.support.wordpress.com/email-forwarding/

    Our paid email options, including Google Apps, are listed here:

    Add Email to Your Domain

    Let me know if you need a hand or have any questions about any of this.

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