Google Apps for work not working

  • Unknown's avatar

    I paid WordPress to use Google Apps for work – I am no longer able to access my work email, because Google tells me my “free trial” is over. WordPress hasn’t responded to my emails requesting support. Google Apps Support won’t help me without a PIN, which I can’t get, because….I can’t access Google Apps.

    Can anyone help me figure out how to fix this so I can access my work email?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    I’m sorry about the trouble, this was due to our glitch on our end. I’ve gone ahead to fix this and you’ll be able to access your Google Apps account again.

    Can you let me know if you’re having any extra issues with this? Thanks.

  • Unknown's avatar

    Would you please fix my same issue? I’m having the same problem in receiving my email into Outlook. I get the same message that says: Pardon the interruption. Your trial has ended. Please select a plan and set up billing to continue using Google Apps. Please visit the Billing page and set up billing. And yet, I paid $68 in April for an entire year, and it even says I don’t owe until 2016. http://www.carolynecathey.com

  • Unknown's avatar

    Hi Carolyne.

    Sorry about the inconvenience! I’ve gone ahead to fix this for you, and you’ll be able to access your Google Apps account again. Let me know if you encounter any other trouble.

  • Unknown's avatar

    Hello,

    I have paid yesterday for Google Apps and cant actually get onto it. The email did not send me any link or way of setting this up so im really confused what i do with this?

    Can you help me?

    Kind Regards
    Francesca

  • Unknown's avatar

    Hi Francesca.

    I’m going to move your question to our other thread, and answer there:

    https://en.forums.wordpress.com/topic/domain-not-set-up?replies=1

    Thanks!

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