Google Apps Login Email not received

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  ashetcetera · Member · Sep 14, 2015 at 12:26 am

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  Hi, I purchased google apps along with my wordpress account. I never received instructions on how to log into my my google apps account on the gmail site. Please note I did initially use my google apps email, (email visible only to moderators and staff) to sign up for wordpress. I then quickly changed my email for my account when i realized the (email visible only to moderators and staff) email was not activated. I changed my email to (email visible only to moderators and staff).

  Please advise of when I should be receiving the google apps email to set it up/log in or if that email needs to be resent.

  Thanks. Ashley.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Sep 15, 2015 at 6:14 am

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  Does this Support doc answer your question? https://en.support.wordpress.com/add-email/add-email-through-google-apps/

  If you still need help with this, please add the MODLOOK tag to the Tag section of this forum thread for Staff assistance.

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  ashetcetera · Member · Sep 15, 2015 at 12:28 pm

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  Hi. These instructions are too complicated. If Google Apps is something I purchased along with my account, why didn’t I receive instructions prior to set it up? Can I just have that set up email resent to me? These instructions don’t seem to correlate with someone who has already purchased Google Apps through Word Press. I don’t think it should be this difficult….

  Please help.
  Thanks.

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  rachelmcr · Member · Sep 15, 2015 at 1:53 pm

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  Hi Ashley,

  Don’t worry, you don’t need to follow those instructions for setup — that’s already done for you. When you purchase Google Apps here at WordPress.com, it’s set up for you and we send you an email with your login instructions that looks like this:

  https://en.support.wordpress.com/add-email/adding-google-apps-to-your-site/#completing-sign-up

  It looks like that email was sent to the wrong address (the one you initially signed up for your WordPress.com account with), so I’m resending you that welcome email so you can log in to Google Apps. Please let me know if you don’t get that email from me!

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  ashetcetera · Member · Sep 15, 2015 at 2:53 pm

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  Thanks happy linguist! This is the answer I should have initially received. I did receive the email you sent. Thanks again. My issue is resolved.

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  rachelmcr · Member · Sep 15, 2015 at 3:00 pm

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  You’re very welcome! I’m closing this forum thread since your issue is resolved — if you need any more help, you can get in touch with us again directly through our contact form. :)