google apps refund

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  evangolden1980 · Member · Sep 8, 2016 at 9:08 pm

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  hello will i see a refund for the google apps cancellation?

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  timethief · Member · Sep 8, 2016 at 9:10 pm

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  Refunds have time limits. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you do not succeed type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Sep 9, 2016 at 2:29 pm

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  Hi there,

  You cancelled the upgrade yesterday. I can confirm the refund was issued, but as @timethief correctly points out, it can take as long as 2 weeks before it will be in your account. If you don’t have it by then, please contact your bank providing the transaction ID in the receipt in your billing history page.