Google Apps subscription not working

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  somecommonthoughts · Member · Apr 16, 2016 at 11:26 am

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  Hi!

  I get this message when I try to log in to my email account using Google Apps “Pardon the interruption – Your trial has ended. Please select a plan and set up billing to continue using Google Apps. Please visit the Billing page and set up billing.”

  However, I have purchased a subscription that ends in February 2017.

  I am starting a new thread as previous threads reporting the same issue have been closed with no solution provided, only the actual intervening of someone from WordPress that solved the issue. Hope someone can help me too! :)

  The blog I need help with is: (visible only to logged in users)

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  kevmarsden · Member · Apr 16, 2016 at 4:40 pm

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  @somecommonthoughts Sorry for the interruption in service.

  I activated your Google Apps account, so you’re all set until next year.

  If you have any other questions about paid upgrades, you can contact us directly here:

  https://wordpress.com/help/contact

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  somecommonthoughts · Member · Apr 16, 2016 at 4:53 pm

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  Thanks! It works.

  But I would like to know if I missed a step in the setup or something else that resulted in this problem. Or was it just an error?

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  kevmarsden · Member · Apr 17, 2016 at 3:48 pm

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  This was an error on our end.

  If you have any other questions, please let me know.

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  somecommonthoughts · Member · Apr 17, 2016 at 4:31 pm

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  Ok, well thanks for the reply and for fixing it!