Google authenticator.

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  xcharlieh · Member · Jun 9, 2013 at 12:38 am

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  Hi!
  I accidentally deleted the app Google authenticator from my phone, and now I’m locked out of my blog. My blog is https://xonlygodcanjudgeme.wordpress.com/.
  I came over this https://en.forums.wordpress.com/topic/unable-to-log-in-after-google-authenticator-unintentionally-deleted?replies=15, and I’m wondering if anyone in the Staff can send me an “a unique, single-use access code”?
  I would really appreciate if you could help me, feeling really dumb that deleted the app…

  Thank you.

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  supportbot · Member · Jun 9, 2013 at 12:38 am

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  You did not specify a blog address or reason for posting when you created this topic.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  timethief · Member · Jun 9, 2013 at 12:45 am

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  As the contact link for Staff support has been disabled again I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  xcharlieh · Member · Jun 9, 2013 at 4:48 pm

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  Thank you timethief! :)

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  timethief · Member · Jun 9, 2013 at 4:49 pm

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  You’re welcome.

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  kardotim · Member · Jun 11, 2013 at 6:52 am

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  I’ve just sent the single use code to the blog owner of https://xonlygodcanjudgeme.wordpress.com/ .

  Please let us know if you need any further assistance!

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  oliverlockedout · Member · Jun 18, 2013 at 9:54 pm

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  Hello I am having the same problem with my blog walkingintheshadowofnerds.wordpress.com as my phone got reset and I lost access to my google authenticator app.
  Could I have some assistance with the matter

  Thanks

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  timethief · Member · Jun 18, 2013 at 9:56 pm

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  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

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  oliverlockedout · Member · Jun 18, 2013 at 10:05 pm

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  Thank you

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  kyliecollection · Member · Jun 18, 2013 at 10:09 pm

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  I have the same problem as described here:
  https://en.forums.wordpress.com/topic/cant-login-two-step-authentication?replies=2

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  timethief · Member · Jun 18, 2013 at 10:09 pm

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  You’re welcome. Please be patient while waiting.

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  kardotim · Member · Jun 19, 2013 at 6:32 am

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  @oliverlockedout I’ve just sent the single use code to the blog owner of ‘walkingintheshadowofnerds’.

  @kyliecollection I replied to your thread.

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  michieboox3 · Member · Jun 23, 2013 at 2:15 pm

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  Hi, I’m having the same problem with my blog arcinspades.wordpress.com as my Google Authenticator app was accidentally removed before I was able to generate backup codes and the like. May I receive assistance on this issue?

  Thanks

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  kardotim · Member · Jun 23, 2013 at 6:39 pm

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  @michieboox3 I’ve just sent the single use code to the blog owner of ‘arcinspades’.

  Please let us know if you need any further assistance!

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  timethief · Member · Jun 23, 2013 at 6:46 pm

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  @kardotim
  Thanks for this and I hope you have a great what’s left of the weekend. :)

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  kardotim · Member · Jun 23, 2013 at 8:34 pm

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  Cheers! Happy Sunday :)